It's not often I write about good customer service (unfortunately) but S&S have been fantastic. The correspondence via friendly, personalised emails has been great - I ordered at lunchtime yesterday and the tie arrived today. Considering I didn't pay for delivery, I'm really impressed (most companies would sit on the order for a few days!) My other half will now look dashing for the wedding we are attending on Saturday and will be perfectly coordinated with my coral dress :) Thanks so much!
You might think that a small order for three bow ties would be an insignificant humdrum affair. And so it might be elsewhere, but my order was paced with Swagger and Swoon. And I got the full treatment. The ties were despatched and arrived punctually . that in itself was impressive, but during the whole process I was treated like royalty, with e-mails advising me what was happening at every stage of the process. The quality of the goods was , as usual , superb , far in excess of what would have pleased me at the prices for the ties. So not only am I now well dressed, but I am truly satisfied and once more strengthened in my opinion that this is a company from whom one can buy with confidence.