How very refreshing to come across a company who offer such an excellent, efficient service. Nothing was too much trouble especially as we had a lot of colours to match and I also made a mistake in the order, which was very easily rectified! I was always able to speak to someone who knew about the situation and they couldn't have been more helpful. I was kept very well informed and was delighted with the ties when they arrived! Thanks to everyone who had a part in making this a very pleasant shopping experience. We will be very happy to recommend you to our friends.