Just a quick note to say 'thank you' for your amazing service. I have not used Swagger & Swoon before but will certainly be adding them to my 'favourites' bar now!! I made a last minute purchase on 23rd Dec after my husband dropped a very last minute 'hint' for Santa (gotta love you guys for timing!!)... I placed an order for a white evening scarf at 9.15am and did standard delivery... and was absolutely amazed when my daughter phoned on Christmas Eve to say it had arrived and she was busy wrapping it. Even under normal circumstances that is incredible service - akin to something I would expect from the big boys like John Lewis - but on 23rd/24th Dec that is amazing. To see the smile on his face on Christmas Day was a brilliant. I wish you and all your team a great 2015... you deserve every success with customer service like that... well done and Thank You x
I would like to express my sincere satisfaction regarding both the quality of first class service received and the most welcome discovery of your splendid merchandise which, in truth, clearly exceeded my expectations. Your welcome personalized service is characterized by a genuine willingness to please, competence and proven dependability. In my world this is a refreshing attribute. Your delightful cravats are an outstanding compliment to my wardrobe. Exceptionally well made with appealing classic designs, these beauties are a treasure and now give me a tremendous range of flexibility.
In closing, I am indeed a satisfied customer and shall look forward to singing the well earned praise of the inimitable Swagger and Swoon.
A massive thankyou! I ordered three teal wedding ties for my forthcoming wedding on Friday and all three came in brilliant time and were exactly as described! The communication about dispatch was also fantastic, keeping me informed of what day the ties were likely to arrive. So again, thankyou so much, you have saved the day!