I am writing to you in recognition of the excellent service I have received from Lionel in the purchase of 2 cummerbund and bow tie sets. I am sure he will fill in the details but suffice to say it would have been all too easy to have fobbed it off but instead he went the extra mile to resolve the problem to my complete and utter satisfaction. This was my first purchase from you but I sincerely hope it will not be the last and I shall do my best to promote your company to my friends and colleagues. I would appreciate your endorsement from me to him and a very big thank you.
Dear Swagger & Swoon, Bow tie ordered yesterday, delivered by the postman early this morning - brilliant service thank you. I've now got something Scottish to wear on Burns Night this Saturday. Thanks.