In this day over over selling, underperforming and disappointing online product representation, I am frequently a difficult customer to please let alone delight. You have surpassed expectations and continued significantly beyond. I ordered the bow tie on Tuesday having been searching for one for months (I believe you are the only accessible seller of this product in the world!) and it arrived yesterday. The subsequent contact has been alluring and certainly unusual and as such represents a real feeling from the customer that there is a connection and some old fashioned customer service. Obviously I'm not naive but a cracking USP. I wish you all the best and will keep looking at your site.
You might think that a small order for three bow ties would be an insignificant humdrum affair. And so it might be elsewhere, but my order was paced with Swagger and Swoon. And I got the full treatment. The ties were despatched and arrived punctually . that in itself was impressive, but during the whole process I was treated like royalty, with e-mails advising me what was happening at every stage of the process. The quality of the goods was , as usual , superb , far in excess of what would have pleased me at the prices for the ties. So not only am I now well dressed, but I am truly satisfied and once more strengthened in my opinion that this is a company from whom one can buy with confidence.