His shirt was a crisp white, just as it should be. It had been perfectly pressed and he smiled as he acknowledged the workmanship involved. He opened the drawer next to him, and lifted out a small black box containing his favourite silver collar stiffeners. One by one, he slid them out and gently inserted them into his collar, careful to retain their neat positioning.
I just wanted to say thank you for providing excellent customer service and beautiful products. I wanted to order 3 ties but there was only one in stock so I placed an enquiry to ask when they would be available again. I didn't hold much hope of being contacted as in my experience most companies don't reply. The very next morning Hannah rang me and arranged a special order and the ties arrived only 4 days later. Absolutely outstanding service and I couldn't be happier with the ties. I had been looking for the perfect colour for nearly a year and eventually found it at swagger and swoon....thank you, thank you, thank you!
Just a quick email to express how impressed I was with the customer service i received from you company!
I have never dealt with a company online that have been as helpful as yours, your staff were patient (as I was being indecisive) helpful and very prompt.
I was advised there was a potential 6-7 week lead time on our purchase which was fine and we were very eager to receive them as the colour was a worry for us (our colour scheme is peach- not an easy colour to get right), however they were received last week and are a perfect colour and go perfectly with the suits!
I am very aware that often you only hear from people when they are complaining, so I wanted to take the time to make my opinion clear and say thank you!