I myself work in high end retail for a very prestigious fashion brand and customer service is extremely important in my job so I expect to receive just as good customer service as I have been taught to give.
I would like to say that Hannah gave me one of the best customer service experiences I have ever received and was an absolute pleasure to deal with. She was so good that it made me think I will always shop at swagger and swoon for future purchases and have also told my friends too. A great company.....
Although I live in a large city full of shops I had been trying to find a knitted silk tie for a very long time but without any luck. Tried online and discovered Swagger and Swoon and the elusive knitted silk tie ! Unfortunately they were out of stock but they said they would email me when the ties came back in which they duly did .So I ordered the tie and it arrived the following day ! It was very fine quality ,and I do not believe it could be bettered .In the future when I wish to purchase a tie ,Swagger and Swoon will be the first place I will look.
Excellent products and excellent service. The bow ties I ordered were unique and of good quality. I was also pleasantly surprised to receive a gift of top quality chocolates for my oder. Thank you and keep up the good work.