I wanted to reply to you and tell you what exceptional staff you have, they have gone above and beyond with the service I received, in particular Amanda, she was very attentive and an asset to your company. You do not often find this level of service these days, so congratulations on having great staff moral. I will certainly be recommending your company in future. Many thanks.
I am happy with the service I received, especially from one of your staff members called Lionel. He was very helpful when my package didn't turn up on time and left no room for error. Exceptional is the word I would use.