I am writing to you in recognition of the excellent service I have received from Lionel in the purchase of 2 cummerbund and bow tie sets. I am sure he will fill in the details but suffice to say it would have been all too easy to have fobbed it off but instead he went the extra mile to resolve the problem to my complete and utter satisfaction. This was my first purchase from you but I sincerely hope it will not be the last and I shall do my best to promote your company to my friends and colleagues. I would appreciate your endorsement from me to him and a very big thank you.
I needed a clip on black bow tie, ordered from Swagger & Swoon the tie arrived the next day, the quality was so good I telephoned them to see if they could do me an off white one of the same design, as this was not a stock order it took an extra day to arrive after being made for me, what fantastic service. I cannot commend the staff enough for their customer service, efficiency and the speed of delivery.