firstly i have been searching for a navy knitted tie for ages and i could not find what i wanted, i came across your company on the computor and did find exactly what i needed - and i admit i messed up on placing an order, but i was very lucky the following am to be helped by lionel he in fact placed my order over the phone---- i want to tell you that i have used online ordering and phone ordering, but never have i received such superb attention and delivery. i ordered at 10am 18th oct and received my delivery at 10 15 am on 19th oct, you are to be complimented on that alone. without fear or contradiction to start with, on speaking to your receptionist loisa very helpfull she arranged for lionel to ring me who was most helpfull. then to receive an e mail as confirmation of my order, and then to be told that it was being passed onto kens team and then another to let me know that it had been posted on to me, your team is a credit to your company and to you to in particular. i can assure you that my comments are most sincere. long may you trade. yours most sincerely,
I would just like to say what a pleasure it was dealing with your company from start to finish on my recent purchase. It is nice to know there are still companies that pride themselves with the service they offer their customers, keep it up, well done and thank you.