I do not often by clothing on-line. Swagger and Swoon's website was so easy to negotiate, and it was a pleasure to purchase from this company. I am very pleased with my purchase (a cravat) and will wear it with pride!
As someone who works in finance, I wanted a finance related pair of braces- I saw a wonderful pair on S&S and they look excellent. I had ordered a size larger than I wanted but customer services were brilliant and had no problems if I needed to swap them. I tried them on but they fitted fine-excellent product and customer service.
I have to say that I was very happy with my experience of using you. I recently learned to tie a bow tie myself (at the tender age of 45) and found your site when looking for a Christmas-themed bow tie for the office party. Completely due to my own mistake, I ordered a pre-tied tie. I placed a second order for a self-tie and returned the original, expecting a refund of the tie but not the postage (which was next day at my own request). But, you refunded both the cost of the tie and the postage. This was very generous, in my view. And I was also impressed with the speed of the turnaround as well as the choices you had on offer. So, yes, I'll definitely be using your site again. Wishing you all a great Christmas and a prosperous 2013.