Dear Swagger & Swoon (brilliant name!). Thank you very much for the lovely wool ties â€“ they are perfect. I bought them as birthday presents, one for my husband (who loves it and has already worn it twice since they arrived on Friday) and the wine coloured one for a friend whose birthday is this week. Will definitely recommend you to all my friends!
I was buying a one off bow tie for my son's graduation. Your service was super. I ordered the product one afternoon and it was with me, north of Aberdeen by the next morning; which makes it one of the fastest services I have ever used. It also makes a mockery of those retailers who take ages to get here - as if we lived in the North Pole.
The bow tie fitted the bill exactly and we were very pleased that there was no ugly black elastic around the back as this looks ugly when worn with a wing collared traditional shirt.
If I ever need to buy a bow tie again for one of the men in my family I would automatically look at what you had to offer first.
I am writing to you in recognition of the excellent service I have received from Lionel in the purchase of 2 cummerbund and bow tie sets. I am sure he will fill in the details but suffice to say it would have been all too easy to have fobbed it off but instead he went the extra mile to resolve the problem to my complete and utter satisfaction. This was my first purchase from you but I sincerely hope it will not be the last and I shall do my best to promote your company to my friends and colleagues. I would appreciate your endorsement from me to him and a very big thank you.