I received a letter from you today and the two additional cravats that I ordered this week. I was impressed with your service and the goods that were of excellent quality and design. Please may I also state that your customer acknowledgements were a pleasure to receive, being polite and informative. Thank you.
The postman hove into my sight
A little after noon
He said, "I think I've got it right...
Your package from Swagger & Swoon?"
I eagerly opened my order
As always, excellently packed,
There were only three small items
So no need to have them stacked.
But what was this little extra
(with cards) in envelope trapped?
Why, t'was a lovely chocolate
In foil so neatly wrapped.
Your surprise complete, I enjoyed my treat
So with this message here
May I send to you and all 'the crew'
Best Wishes for a Happy New Year.