Very happy to deal with Swagger & Swoon - fantastic service from start to finish. Very friendly staff and nothing too much trouble. The sending of free swatches was invaluable in helping choose the right tie(s) for my wedding, one of which matched my bride's dress 100%. Ordering process was pleasantly 'painless' with informative update emails at every step of the process. With the special 'thank you' in the delivery package, this is a company that really knows the meaning of the phrase 'customer service'. Would recommend to anyone.