Just wanted to say thank you. Your product was fantastic and was a gift for a maths teacher, who thoroughly loved it. I was also so impressed with the ordering and tracking of the tie. I will most certainly use you again in the future.
I have to say that I was very happy with my experience of using you. I recently learned to tie a bow tie myself (at the tender age of 45) and found your site when looking for a Christmas-themed bow tie for the office party. Completely due to my own mistake, I ordered a pre-tied tie. I placed a second order for a self-tie and returned the original, expecting a refund of the tie but not the postage (which was next day at my own request). But, you refunded both the cost of the tie and the postage. This was very generous, in my view. And I was also impressed with the speed of the turnaround as well as the choices you had on offer. So, yes, I'll definitely be using your site again. Wishing you all a great Christmas and a prosperous 2013.
I just wanted to say thank you for the excellent service given to me during my recent purchase from you. The lovely chatty email that came telling me that Ken and the team were dealing with my order and then an email from Ken keeping me up to date with progress were friendly and reassuring. I am very pleased with the bow tie and I am sure my husband will be too. We go on a couple of cruises each year and he likes to round off his evening suit with a smart bow tie and this one will just fit the bill. I will recommend you to our friends as many of them cruise also and will definitely keep you in mind for further purchases. Thanks again.