It's not often I write to thank a company for the service I received. However, on this occasion I feel obliged. My first dealing was with a representative on the chat system of your website, no soon than I had started the chat, than I received a reply from a human. At around 4:30pm I asked if I had missed nbd delivery, she said that if i ordered straight away, she would take the order down personally and ensure it went through. So I did. Sure enough, before 1pm the next day, my bow tie arrived, along with an unexpected chocolate. Nice touch. I swiftly watched a couple of YouTube videos and learnt what to do next. The end result was me looking suave and sophisticated for our 1920's themed Christmas party. Thank you for an impeccable service. I have no hesitation in recommending you.