Brilliant service from Sian at Swagger & Swoon. I ordered the wrong colour initially and Sian reacted really quickly sending alternative sample colours one of which was perfect! We have been looking for months for the right colour and Sian found it. I've now received them today and they are of excellent quality which is always a huge relief when ordering online. Thank you to all involved for the service and continuous updates (mention to Chris in the despatch team). I would highly recommend this company which is high praise coming from an online phobic shopper. Thank you all.
Good evening, I wanted to thank you for the outstanding service received from yourselves when I placed an order with you for the first time of Artistic Tube Bow Tie Product Code: bw-fc548. I was delighted with the next day delivery considering it was free and I had placed my order late the day before a few days before Christmas. The product was to be sent to my father for a masonic gathering and as these gentlemen are particularly competitive with the most outlandish and loud bow ties, the pressure was on to find something special and in incredibly good quality. I was therefore ecstatic when the bow tie arrived and was more than what I had hoped for; my father was thrilled and cannot wait for the next surprise bow tie! Thank you very much for an excellent service and great quality product we have received. Please feel free to use my comments for marketing purposes, I will be highly recommending you to all male and female family, friends and associates of your website and indeed look forward to spending your very generous 5 pounds off offer with my next purchase before the end of January. You most certainly have a customer for life! Kind regards,
firstly i have been searching for a navy knitted tie for ages and i could not find what i wanted, i came across your company on the computor and did find exactly what i needed - and i admit i messed up on placing an order, but i was very lucky the following am to be helped by lionel he in fact placed my order over the phone---- i want to tell you that i have used online ordering and phone ordering, but never have i received such superb attention and delivery. i ordered at 10am 18th oct and received my delivery at 10 15 am on 19th oct, you are to be complimented on that alone. without fear or contradiction to start with, on speaking to your receptionist loisa very helpfull she arranged for lionel to ring me who was most helpfull. then to receive an e mail as confirmation of my order, and then to be told that it was being passed onto kens team and then another to let me know that it had been posted on to me, your team is a credit to your company and to you to in particular. i can assure you that my comments are most sincere. long may you trade. yours most sincerely,