I just want to say thank you for your prompt and courteous service. I had a small problem at checkout and received a phone call from Hannah who sorted my problem. When my parcel arrived there was a note from her which made everything seem more personal. I would recommend you at any time as you have always come through for us with your personal attention. It's just like being served in a high class shop.
Dear Swagger & Swoon, Bow tie ordered yesterday, delivered by the postman early this morning - brilliant service thank you. I've now got something Scottish to wear on Burns Night this Saturday. Thanks.