Dear Swagger & Swoon,
I was extremely happy with the service at the above site, the colour of the tie I ordered for my son's prom was exactly what was advertised on line and the service was outstanding.
My items was dispatched straight away and delivered the next day, the packaging was perfect, the tie was wrapped and sealed and delivered in prestige condition.
I will and have recommened this site and will definetely use this company again.
Just a quick email to express how impressed I was with the customer service i received from you company!
I have never dealt with a company online that have been as helpful as yours, your staff were patient (as I was being indecisive) helpful and very prompt.
I was advised there was a potential 6-7 week lead time on our purchase which was fine and we were very eager to receive them as the colour was a worry for us (our colour scheme is peach- not an easy colour to get right), however they were received last week and are a perfect colour and go perfectly with the suits!
I am very aware that often you only hear from people when they are complaining, so I wanted to take the time to make my opinion clear and say thank you!
Hi, I just wanted to say thank you and let you know I'm very happy and impressed with the Swagger and Swoon customer experience. Too many companies fall down on this but you guys should be commended for how well you operate. Will definitely use you again and will pass on your details to anyone I know in need of your help.