Swagger & Swoon Customer Comments
Great service. ordered one tie on line loved the item when it arrived so I ordered another 2 by telephone and the customer service was brilliant,the ties came the next morning so overall the service and goods are 100%. I will buy from you again.
Deborah Broadbent 14/06/2013
Thanks for the bow tie (which are impossible to get hold of here) which was exactly what I wanted. Your service has impressed me a lot; to the degree that this is the first return "well done" mail I've ever written. The tie is great quality and arrived on Wednesday morning, having been ordered on Sunday afternoon, by normal post, which was very impressive. You will definitely receive further business from me and probably our postman who, being interested in any package coming from the UK, was fascinated and amazed that it is possible to tie your own bow tie. He now wants lessons.
David H 07/06/2013
I have received my item (a tie) and just wanted to say how delighted I was with it. For the price, and as it was a novelty tie, I was not expecting too much but the quality was amazing. I have left feedback. I would definitely buy from you again and I would definitely recommend you to friends.
Dawn T 07/06/2013
What a fantastic service! We live in Spain so normally expect a slower service however each order has been received within a week.. now thatīs something The quality of the cravats have been superb which is why my husband purchased the 3 for 2 which he received today. He is now spoilt for choice! Thanks again for the quick, efficient & extremely easy to use web site.
Terri Anderson 04/06/2013
Swagger and Swoon have quality products of that there is no doubt; I have bought three items from them and regularly get positive comments on them. On 31/05/2013 I ordered two items. They arrived the next day. Not only are the products excellent, so is the customer service.
Adam Snell 01/06/2013
Something appeared to go wrong at the point of purchase and it looked as though as I wasn't going to get my "3 for 2" offer. I aborted the purchase and emailed S&S to advise disappointment. They responded very quickly and positively; this was followed by a "let us help you complete your order" email, which worked. I'm very impressed with the assistance I have received. Swagger & Swoon will remain bookmarked!
Steve C 01/06/2013
As someone who works in finance, I wanted a finance related pair of braces- I saw a wonderful pair on S&S and they look excellent. I had ordered a size larger than I wanted but customer services were brilliant and had no problems if I needed to swap them. I tried them on but they fitted fine-excellent product and customer service.
Stephen B 27/05/2013
I just wanted to say the service offered by your company is second to none!! The product was superb and very good value for money, I shall certainly recommend you to other people. Many thanks
Patricia S 24/05/2013
I ordered my goods at 10.33pm on 20th May and opted for standard delivery by Royal Mail. I was delighted to receive them by first class post this morning (22nd) well packed and it good condition. This is the first time I have dealt with your company and I have to say that I am very impressed with the service. Thank you.
Philip J Emmans 23/05/2013
When asked to MC a wedding, by 2 friends of mine Felt honoured to be considered, though this is my 5th time. Must look sharp and dapper, elegant, pristine. . . By the way the Grooms named Michael the bride is named Christine. . Amidst all the planning, and thinking of things to say Found time to place an order to complete my look on the day. So when it comes to making speeches And I tap champagne flute with spoon, I'll stand tall, like Jeeves at a ball Complete with cravat from Swagger and Swoon.
Dewale O 16/05/2013
A huge thank you especially to Ashley for such fantastic customer service, the first tie we ordered for my sons wedding did not match my outfit very well, with one phone call Ashley sent out two colour swatches which arrived the next day. One of these was perfect and a replacement was sent out same day along with matching handkerchief, could not ask for more, well done S @ S.
Barry Gravenell 15/05/2013
The three cravats for my daughters wedding in September ordered from Swagger and Swoon arrived today - it was so easy and quick and they are an almost identical colour match to the bridesmaids dresses so thank you Swagger and Swoon - we'll come back soon.
Debbie Sprules 10/05/2013
I endlessly searched for men's all sanguine wear Cravats, online and city stores. No joy whatsoever. Only Swagger & Swoon had the material that is so nice and comfortable around the neck. The designs, patterns had lot to choose from and price that is affordable. My friends and family complimented me. Thank you and will be shopping more with Swagger & Swoon. Fast and reliable service. Another very satisfied on-line customer. Thank you.
Jai Purohit 02/05/2013
What better present for a man~about~town computer analyst than a computer tie! But where to find and at short notice? After a wasted journey to the shops your website revealed a selection. A late-afternoon free S.O.S call to your S.&S. helpful young lady and said tie arrives as promised with morning post.....well-wrapped, attractive with a generous size and amusing design.....well-in-time for a lunchtime presentation to a delighted Birthday Boy. What service, what quality, what delight!
Alan D 28/04/2013
I do not often by clothing on-line. Swagger and Swoon's website was so easy to negotiate, and it was a pleasure to purchase from this company. I am very pleased with my purchase (a cravat) and will wear it with pride!
Graham Page 27/04/2013
Dear Swagger & Swoon, I have just received my order Thank you so much for re-sending my order. Best Regards and keep up the great work.
Brian Boegh 20/04/2013
Have already reviewed all your products which I have bought.... you will be pleased to note that in all aspects for the quality of your goods and service your company gets an A+ from us.
heather y 19/04/2013
Recently i have been looking for a tie to go with some business suits I have. After looking through local (New Zealand) sites I came across your site Swagger and Swoon. Within minutes I purchased a tie online and it arrived in 5 days ! fantastic service. Comments so far have been where did you get that cool tie my reply "swagger and Swoon" of course.
Ross Y 13/04/2013
I cannot praise your service or quality highly enough. Because I was trying to match a waistcoat at home, to choose a bow tie on line was difficult. Your charming telephone assistant assured me I could order as many as I liked, choose the best one, and simply return the others. What brilliant service. Thank you - you have made a tricky task extremely simple, and the bow tie looks magnificent!
Julia Lear 11/04/2013
The orchestra sat poised awaiting my baton strokes to begin concert. I pointed to my swagger and swoon bowtie a recent birthday gift, and a smile of appreciation came from all the ensemble. As i stood there resplendent with bowtie cummerband and cufflinks and with all the panache they could muster the musicians knew this was going to be a concert to remember and went on to play with style and verve. The unique, interesting and unusual accessories are now a feature in all our concerts now. Thank you.
james marco marzella 10/04/2013
Thank you for providing such wonderful products and excellent customer service. The bow ties are superbly elegant.
Michael P 06/04/2013
I just wanted to say a big thank you for specially ordering some more of the ties I needed. They are the perfect colour for our wedding and will look lovely at our croatian island wedding. It's refreshing to find such positively great customer service, especially when the product was no longer on sale. Thank you for all your help. I will always come back to swagger and swoon for ties!
alison h 05/04/2013
I bought the 'Creative Palette' bow tie for my husband who is a Headmaster in a French secondary school (bow ties are extremely rare here!). He loves it and wears it regularly to school to make the kids laugh, and to meetings where it's always a talking point! Our only regret is that you don't sell waistcoats in complementary colours!
Janeen Martin 03/03/2013
Dear Sirs, I am French and my husband finds it hard to find extremely good quality cravats in France. I tried and bought 2 cravats with Swagger and Swon and my husband thanks you very much for the excellent quality of them. They are soft, long lasting, beautiful and the structure is not as stiff as those in France. Moreover your customer service is excellent. We received our parcels in due time and posted in first class Royal mail. Congratulations. And please, keep on showing uncommon pieces of collections( Lego made bow).
Claire GUERLACH 11/02/2013
Can i just write to say a big thank you for the service i got throughout the purchase. You have a great company that has great customer service! I will be recommending to friends! Many Thanks.
Daniel D 08/02/2013
Being a first time buyer I was impressed by the young lady who delt with my order over the phone, and even more impressed when my order arrived the very next morning. The quality is first class and I will be returning in the future many thanks.
raymond webber 07/02/2013
I, Solomon Levy MBE, am delighted to say that I am a great user of bow ties made by Swagger and Swoon. I have more than 50 bow ties and, as a past Mayor of Gibraltar, modesty apart, I am very well-known locally and Swagger and Swoon bow ties are now well-known in Gibraltar. It is therefore a privilege for me to be a client of Swagger and Swoon.
Solomon Levy 07/02/2013
I am happy with the service I received, especially from one of your staff members called Lionel. He was very helpful when my package didn't turn up on time and left no room for error. Exceptional is the word I would use.
Thomas H 06/02/2013
Dear Swagger & Swoon, I have just received my order bang on time as promised, I am delighted with it just as described on your site. With many thanks.
Alfred C 02/02/2013
I ordered product from the USA on the same day as I placed the order with Swagger & Swoon. Both websites said products were in stock. British order received swiftly and precisely as expected. The American order has still not arrived. I live in Australia. S & S are terrific. I recommend them highly.
Robert E 02/02/2013
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