Swagger & Swoon Testimonials


Customer Service Awards
Circle of Excellence Award 2009 Winner: Best Customer Experience in Clothing and Accessories, Bizrate Circle of Excellence Awards Platinum Award 2008 Winner: Platinum Award, Best Customer Experience in Clothing and Accessories, Shopzilla (Bizrate) Circle of Excellence Awards Ecommerce Awards 2005 Finalist: Best Customer Service Online, South East Region E-Commerce Awards

What our customers say:

These are just some of the comments we have recently received from our customers:

Conrad, Herts
"Excellent service!! Thanks!! I really am impressed with your speedy service and I am certain the tie will be perfect. In this day and age of actually very little 'real' customer service you have my vote as a company who are clearly customer focused; congratulations, and you may quote me if you so wish."

Tony, West Midlands
"Thank you for a fantastic service. I ordered yesterday and received the goods today. Now that's very impressive for free standard delivery terms. What a shame that there aren't more online merchants who follow your lead. Well done."

Trevor, Hampshire
"Just to let you know that the tie arrived on Tuesday! Thanks for the amazingly prompt service which also saved me the embarrassment of being late with a friend's present. If only I was as organised in remembering birthdays as your system is for processing orders. Thanks again - the tie is great, and I shall certainly look to using you again in the future and recommend your to friends and colleagues."

Clare, Oxfordshire
"Just wanted to say a very BIG thank you for getting my order to me very quickly. I really appreciate good service and I know my Hubby will look fab on our anniversary. It will be a pleasure to pass on your details to others after similar items. Thanks again, excellent service."

Rowland, West Yorkshire
"Dear Team, Just to say a big thank you... I'm a returning customer who was delighted with the service and goods I received. Well done guys!! I'm directing all my friends... be encouraged, please have this well deserved pat on the back!"

Debbie, Essex
"Wow! I just had to write to say thank you for the most prompt service I've ever had from any Internet web site! I couldn't believe it when the bow ties I had ordered late afternoon, arrived on my doorstep first thing the following morning. I am so impressed by how you managed to process and post out my order under 24 hours that I'll certainly be keeping your web site in my favourites list ready for my Christmas shopping. Well done for such an excellent service."

Liam, Fife
"Everybody seems to expect good service nowadays as a matter of course and think little of it. With that in mind, I think that it is important to acknowledge when you do receive good service and even more so when it is of the extremely high level I have received from your company so far. To think that I placed the initial query late on a Thursday night and had the tie drop through my door on Saturday morning is quite exceptional. Thank you!"

MaryAnne, Hampshire
"Thank you so much. I have ordered the ties so no doubt they will be landing on the doormat in the next few days. I have to say your service has been really wonderful and it has been a real pleasure shopping with you so I will have no problem recommending you if I hear of anyone wanting ties with good service! Thank you again, very much."

Julia, Gloucestershire
"Just wanted to say thank you for the great service I have received. I went all over the High Street looking for the right match for my wedding ties before visiting your site! Brilliant, quick, easy service - thank you."

Richie, Merseyside
"From the moment I placed my order to the parcel dropping on my doorstep, your service has been First Class. I will be using you again and will have no hesitation recommending you too family and friends."

Zoe, Derbyshire
"Just wanted to say a big thank you for the super fast delivery. We are going to a family wedding on Saturday and my little boy wanted to wear a tie, I couldn't find one in the shops, so I didn't think I would be able to get one in time, then I came across your website. My little boy is over the moon he loves Bugs Bunny. Thank you again for the excellent service."

Janet, London
"I would just like to say how quick and easy it was to find what I wanted and how quick you were at sending it to me. Not even 24 hrs, well done. Definitely reccommended! What a great service!!!!!!"

Hazel, Yorkshire
"Just wanted to say how impressed I am with your prompt response to my order. After ordering the ties at 4 p.m. they arrived the very next morning. Excellent service and thank you very much. I will certainly look to your website when ready to buy more ties."

Alice, Aberdeenshire
"I am writing to say how pleased I am with the order I received from your company. I placed the order on Friday morning and it arrived less than 24 hours later. The order - a clip on tie and pair of cufflinks - are perfect and as described on the website, which was very easy to navigate. I will have no hesitation recommending your company and will definitely be ordering again. Wish I had discovered it sooner!"


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Swagger & Swoon: Mens & Womens Fashion Accessories - Ties, Bow Ties, Cravats, Braces, Cufflinks & Handbags

Swagger & Swoon is a fashion accessories retailer, providing a huge range of mens & womens fashion and clothing accessories to match any outfit. Among our thousands of products are mens ties, bow ties, cufflinks and braces, and ladies handbags, purses and hairbands, as well as wedding ties & cravats. Quality has not been sacrificed for quantity with great prices, excellent customer service and super fast deliveries. Hundreds of new clothing accessories and fashion designs are added every month, with a strong focus on fashionable clothing accessories that truly enhance your wardrobe.