About Swagger & Swoon


Swagger & Swoon is an online retailer of fashion accessories for men, women and children.

Based in Kent, our first online shop was launched as Tie Warehouse in December 2003 with just a handful of ties and a lot of ambition! Six years later, our huge range now has a strong focus on fashionable men's and women's accessories, including ties, bow ties, handbags, braces, hairbands, cufflinks, scarves and pashminas. New accessories are added monthly and the designs available are constantly updated, with a strong emphasis on hard to find items which are rarely found in high street shops anymore.

With over 2000 items in stock at any one time, Swagger & Swoon has one of the largest collections of clothing accessories in the UK. Our products have adorned thousands of grooms, best men and pageboys at weddings all around the world, and if you get a novelty tie for your birthday or Christmas it may just have come from our stock of over 400 fun designs! Our handbags and hairbands frequently feature in major magazines and newspapers, and our specialist range of ladies ties and cufflinks is unbeaten in style and value.

Our popular products are regularly sent as far afield as the USA and Australia, and have appeared on Eastenders, The Friday Night Project, Big Brother and many other popular TV programmes, as well adorning popstars and celebrities, and on one occasion a pet dog acting as pageboy at a wedding!


Why Swagger & Swoon?

When our product range outgrew our name in 2009, we needed something that was more indicative of the huge collection of fashion accessories we stock for both men and women. With such stylish accessories on offer, we knew they'd enhance anyone's wardrobe to such an extent it'd make men swagger and women swoon. After all, you can't look this good and not have an effect!


Swagger Facts!

Total Products: 2000+
Ties: Over 1000 designs
Bow Ties: 350 designs
Cravats: 100 designs
Handkerchiefs: 100 designs
Cufflinks / Braces / Scarves / Handbags: Over 200 designs

Total Countries Delivered To: 34.

Key Brands: Double Two, NICA, Red or Dead, Fluff, Kickers. Plus exclusive Van Buck Platinum range of Italian silk ties, made in England.


History

October 2009 - Name changed to Swagger & Swoon
September 2009 - Bizrate Circle of Excellence Award winner for Best Customer Experience (Clothing & Accessories)
January 2009 - Drapers Etail Awards finalist (Best Specialist Etailer)
October 2008 - Shopzilla Platinum Award winner for Best Customer Experience (Clothing & Accessories)
April 2008 - Moved to new premises in Crossways, Kent
February 2008 - Ladieswear section launched
September 2005 - South East E-Commerce Awards Finalist (Best Customer Service Online)
December 2003 - Tie Warehouse launched

The Shopping Experience

One of the cornerstone principles of Swagger & Swoon is to provide an enjoyable and hassle-free shopping experience. Our shopping system has been designed to make purchasing goods as easy as possible, with extensive help available both online and by email or phone. Customers receive automatic email confirmation of their orders, which are transacted on monitored secure servers, and with free UK delivery there are no extra charges to surprise you at the checkout! Most orders are despatched the same day and often arrive the next day, or within 48 hours at the most.


Customer Comments

Regular feedback reviews are held with customers to ensure our high standards of service are maintained, and where possible, improved. Over 2500 reviews have been collected by Bizrate, with customers giving Swagger & Swoon an overall rating of 9.4 out of 10, resulting in us receiving Bizrate's prestigious Circle of Excellence award 2 years in a row. Some recent comments include:

"Excellent choice. Good price. Next morning FREE delivery - terrific! V. pleased with product. Will return and would heartily recommend." (Shopzilla Survey, 21 Jan 2010)

"Once again, excellent, superb and extraordinary service. I ordered the goods last Monday, 11th Jan, and on Wednesday 13th I received everything at home in MALTA. Well done and keep it up!" (Nextag Review, 14 Jan 2010)

"Wide choice, great price, quality product and all received next morning with FREE DELIVERY!. One delighted customer who will be returning." (Product Review, 16 Jan 2010)

Our latest customer comments and reviews can be seen at Nextag and Shopzilla. Product reviews can be found throughout the website.


Awards

Circle of Excellence Award In September 2009, Swagger & Swoon received for the second year running the Bizrate Circle of Excellence Award for Best Customer Experience in Clothing and Accessories, based on extensive customer reviews and ratings received over the last year.
Drapers Finalist In January 2009, Swagger & Swoon was shortlisted for the prestigious Drapers Etail Awards 2009, as a finalist in the Best Specialist Etailer category. Drapers describes this category as: "Great product choice, strong sales and outstanding service will be expected along with any additional services and content that demonstrate this etailer understands its customers’ specialist needs. "
Platinum Award In October 2008, Swagger & Swoon was awarded a Platinum Award in the Clothing and Accessories category at the inaugural Shopzilla (Bizrate) Circle of Excellence awards, which recognise online retailers offering the best customer experience in the UK. Platinum awards are given to those sites that are the best in their category across seven satisfaction metrics.
Ecommerce Awards In September 2005 after less than 2 years of trading, Swagger & Swoon was selected as a finalist in the Best Customer Service Online and Best Use Of Broadband categories of the South East Region E-Commerce Awards, recognising our contribution to customer service and e-commerce in the UK.

The Future

2010 will see Swagger & Swoon's range of male and female clothing accessories increase still further to consolidate our position as a major online retailer of fashion accessories in the UK. We look forward to seeing you at Swagger & Swoon regularly and welcome any comments or suggestions you may have.

 

Contact Us

In the Press

Customer Feedback

Product Reviews

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Swagger & Swoon: Mens & Womens Fashion Accessories - Ties, Bow Ties, Cravats, Braces, Cufflinks & Handbags

Swagger & Swoon is a fashion accessories retailer, providing a huge range of mens & womens fashion and clothing accessories to match any outfit. Among our thousands of products are mens ties, bow ties, cufflinks and braces, and ladies handbags, purses and hairbands, as well as wedding ties & cravats. Quality has not been sacrificed for quantity with great prices, excellent customer service and super fast deliveries. Hundreds of new clothing accessories and fashion designs are added every month, with a strong focus on fashionable clothing accessories that truly enhance your wardrobe.