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Swagger & Swoon is an online retailer of fashion accessories for men, women and children.
Based in Kent, our first
online shop was launched as Tie Warehouse in December 2003 with just a handful
of ties and a lot of ambition! Six years later, our huge range now has a strong focus on fashionable men's and women's accessories, including ties, bow ties, handbags, braces, hairbands, cufflinks, scarves and pashminas. New accessories are added monthly
and the designs available are constantly updated, with
a strong emphasis on hard to find items which are rarely
found in high street shops anymore.
With over 2000 items in stock at any one time, Swagger & Swoon has one of the largest collections of clothing accessories in the UK. Our products have adorned thousands of grooms, best men and pageboys at weddings all around the world, and if you
get a novelty tie for your birthday or Christmas it
may just have come from our stock of over 400 fun designs! Our handbags and hairbands frequently feature in major magazines and newspapers, and our specialist range of ladies ties and cufflinks is unbeaten in style and value.
Our popular products are regularly sent as far afield as the USA
and Australia, and have appeared on Eastenders, The
Friday Night Project, Big Brother and many other popular
TV programmes, as well adorning popstars and celebrities,
and on one occasion a pet dog acting as pageboy at a
wedding!
When our product range outgrew our name in 2009, we needed something that was more indicative of the huge collection of fashion accessories we stock for both men and women. With such stylish accessories on offer, we knew they'd enhance anyone's wardrobe to such an extent it'd make men swagger and women swoon. After all, you can't look this good and not have an effect!
Total Products: 2000+
Ties: Over 1000 designs
Bow Ties: 350 designs
Cravats: 100 designs
Handkerchiefs: 100 designs
Cufflinks / Braces / Scarves / Handbags: Over 200 designs
Total Countries Delivered To: 34.
Key Brands: Double Two, NICA, Red or Dead, Fluff, Kickers. Plus exclusive Van Buck Platinum range of Italian silk ties, made in England.
| October 2009 |
- Name changed to Swagger & Swoon |
| September 2009 |
- Bizrate Circle of Excellence Award winner for Best Customer Experience (Clothing & Accessories) |
| January 2009 |
- Drapers Etail Awards finalist (Best Specialist Etailer) |
| October 2008 |
- Shopzilla Platinum Award winner for Best Customer Experience (Clothing & Accessories) |
| April 2008 |
- Moved to new premises in Crossways, Kent |
| February 2008 |
- Ladieswear section launched |
| September 2005 |
- South East E-Commerce Awards Finalist (Best Customer Service Online) |
| December 2003 |
- Tie Warehouse launched |
One of the cornerstone principles of Swagger & Swoon
is to provide an enjoyable and hassle-free shopping
experience. Our shopping system has been designed to
make purchasing goods as easy as possible, with extensive
help available both online and by email or phone. Customers
receive automatic email confirmation of their orders,
which are transacted on monitored secure servers, and
with free UK delivery there are no extra charges to
surprise you at the checkout! Most orders are despatched
the same day and often arrive the next day, or within
48 hours at the most.
Regular feedback reviews are held
with customers to ensure our high standards of service
are maintained, and where possible, improved. Over 2500 reviews have been collected by Bizrate, with customers giving Swagger & Swoon an overall rating of 9.4 out of 10, resulting in us receiving Bizrate's prestigious Circle of Excellence award 2 years in a row. Some recent comments include:
"Excellent choice. Good price. Next morning FREE delivery - terrific! V. pleased with product. Will return and would heartily recommend." (Shopzilla Survey, 21 Jan 2010)
"Once again, excellent, superb and extraordinary service. I ordered the goods last Monday, 11th Jan, and on Wednesday 13th I received everything at home in MALTA. Well done and keep it up!" (Nextag Review, 14 Jan 2010)
"Wide choice, great price, quality product and all received next morning with FREE DELIVERY!. One delighted customer who will be returning." (Product Review, 16 Jan 2010)
Our latest customer comments and reviews can be seen at Nextag and Shopzilla. Product reviews can be found throughout the website.
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In September 2009, Swagger & Swoon received for the second year running the Bizrate Circle of Excellence Award for Best Customer Experience in Clothing and Accessories, based on extensive customer reviews and ratings received over the last year. |
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In January 2009, Swagger & Swoon was shortlisted for
the prestigious Drapers Etail Awards 2009, as a finalist
in the Best Specialist Etailer category. Drapers describes
this category as: "Great product choice, strong
sales and outstanding service will be expected along
with any additional services and content that demonstrate
this etailer understands its customers’ specialist
needs. " |
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In
October 2008, Swagger & Swoon was awarded a Platinum Award
in the Clothing and Accessories category at the inaugural
Shopzilla (Bizrate) Circle of Excellence awards, which recognise
online retailers offering the best customer experience
in the UK. Platinum awards are given to those sites
that are the best in their category across seven satisfaction
metrics. |
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In
September 2005 after less than 2 years of trading, Swagger & Swoon was selected as a finalist in the Best Customer
Service Online and Best Use Of Broadband categories
of the South East Region E-Commerce Awards, recognising
our contribution to customer service and e-commerce
in the UK. |
2010 will see Swagger & Swoon's range of male and female clothing accessories
increase still further to consolidate our position as
a major online retailer of fashion accessories in the
UK. We look forward to seeing you at Swagger & Swoon regularly
and welcome any comments or suggestions you may have.
Contact Us
In the Press
Customer Feedback
Product Reviews
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